Embed a Customer Ticket Area Everywhere
With the Tickets App, you can integrate a customer ticket area into your website, allowing customers to get immediate help from a single interface, in whatever form they prefer.
Pricing
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Tickets System
Include a professional ticket area on your website and provide support where your customers are.
Chatbots, Slack, and More
The first ticket system on the market powered by chatbots and Slack for more efficient support.
Great UX
Human-centered design. Clean and minimal. Responsive. Beautiful animations. RTL and more.
Tickets list
Get updates in
real-time.
Search tickets
Search tickets instantly.
Ticket button
Use it to create new tickets.
Agent details
See typing, online status, and more.
Department
See department labels.
More details
See attachments, articles, and more.
Fast and Simple Ticket Creation
Customers can submit tickets in seconds with a clean and simple interface. Customize fields on the ticket form and add built-in fields like departments.
- Department and priority fields
- Clean and simple interface
- Custom ticket fields
Login and Registration
Require customers to register or login before sending tickets, or leave it open to any visitor. Customize the form with custom fields and display an optional privacy consent acceptance form.
- Registration and login forms
- Visitors can access without registering
- Custom fields
- Privacy and GDPR
Comprehensive Information
Automatically display useful information to your customers, such as lists of attachments, agent online and typing status, and agent location and local time. Choose which information to display.
- Typing and online status
- Conversation attachments list
- Agent location and local time
- Ticket details and department
Chat Settings Support
Most chat settings also work in the ticket area, including Slack, chatbots, the timetable, notifications, sounds, articles, and more. See the Chatbot page for more details.
- Slack and Dialogflow
- Notifications and messages
- More
More Features
Google ReCaptcha
Permanently block bots and protect your ticket area from spam and abuse with Google ReCaptcha.
Infinite Ticket Areas
Create as many unique ticket areas as you want via API. Each panel can use its own settings.
Email Confirmation
Option to send a confirmation email after creating a new ticket or chat conversation.
Responsive Layout
The widget automatically adjusts its design and layout to fit the container or device width.
Fast and Easy Installation
Ready to use immediately. Just insert the script link or the WordPress shortcode and you're ready to go.
Customization Options
Customize the layout and functionalities of the widget and choose elements to display or hide.