Boost Your Workflow with Cutting-Edge Tools
Chat Board offers a comprehensive suite of features designed to streamline your agents' workflow. Equip your team with the right tools to enhance customer service efficiency.
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Mobile App for Android and iOS
Transform your Android or iOS device into a customer service hub with our innovative progressive web app. It’s fast and user-friendly.
Progressive Web App
The Chat Board admin area functions as a progressive web app, installable on Windows and Mac. It operates like native software on your computer or mobile device.
WordPress Integration
Integrate Chat Board with WordPress to automatically sync your users and admins. Agents can access the admin area without additional login steps.
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Multilingual Support and RTL
Chat Board supports 41 languages and RTL text direction. Add new translations easily and leverage automatic language detection solutions.
- 41 languages supported
- Easily add new translations
- Automatic language detection
Privacy Acceptance and GDPR
Ensure user consent to terms of service, privacy policy, or GDPR before starting a chat, minimizing legal risks.
- GDPR and privacy terms acceptance
- Multilingual support
Design Customization
Tailor your chat design and layout to reflect your brand. Easily change colors and images, or edit CSS for advanced customization.
- Set header background image
- Update agent or brand headers
- Adjust colors
- Fully white-label
White Label
Customize your chat design and layout to create your own branded chat. Change colors and images in just one click. If you need to edit the CSS, the process is easy! Your license allows for all types of customization.
Top-Notch Security
Security is paramount at Chat Board. Our security experts conduct periodic audits, and we implement the latest technologies to protect against threats.
- Regular security audits
- AES-256-bit encryption
- Advanced security technologies
- Proactive threat management
Inline Panel and Full Screen Chat
Convert a chat into an inline panel and place it anywhere on your website. Customize it to be minimal or full-screen based on your preference. Requires the Tickets app.
- Flexible customization options
- Modern, minimal design
- Lightweight and fast
- Easy to use
Engineered for Performance
Speed is crucial! Chat Board uses Websockets instead of AJAX and HTTP requests to enhance server performance. Optimized for high-traffic websites and resource-limited environments.
- Fully asynchronous operations
- Resource-saving mode when inactive
- Built for high-traffic environments
- Your data is never sold to third parties.
- All conversations and data are stored on your server.
- We don’t have access to your data.
- Data sharing details are available here
- You own all your data.
- Excellent privacy protection
Your Data, Your Privacy
Data is a valuable asset, and breaches are common. Unlike many tech companies, Chat Board ensures full ownership of your data, stored securely on your server.
Department Management
Allow users to choose the appropriate department before starting a chat. Assign agents to specific departments for better conversation management.
- Department selection for users
- Route conversations to the right agent
- Set department images
Additional Features
Explore our extensive feature set. More features will be available soon.
Premium Support
Our support team is available 24/7 to assist you.
Read and Delivery Status
Know when your messages are read and delivered.
Online and Typing Status
See when agents are online and typing a message.
Attachments and Media
Send multiple attachments and view images in a lightbox.
Office Hours and Timetable
Display office hours dynamically in the user's local time.
Responsive Design
Fully responsive panel optimized for smartphones and tablets.
Compatibility
- Pusher
- WordPress
- PHP
- Laravel
- CodeIgniter
- Joomla
- Drupal
- Magento
- Any PHP CMS