A Superior Way to Connect with Customers
Chat Board provides an outstanding user experience with its elegant design, high performance, reliable stability, and innovative features—all designed with the user in mind. Discover our features now.
Engaging Rich Messages and Surveys
Engage your users with over 6 types of Rich Messages and combine them to create interactive surveys. Users can easily insert shortcodes directly into messages, and custom rich messages are also available.
- 8+ Rich Message types
- Surveys
- Shortcode-rich messages
- More features coming soon
Registration and Login
Manage users efficiently by allowing visitors to register and log in directly from the chat. Customize the registration form with custom fields and require registration before starting a chat.
- Registration and login system
- Mandatory registration before chat
- Custom fields
Multilingual and RTL Support
Chat Board supports multiple languages and RTL direction, with translations available in 19 languages. Easily add new translations to make your custom content multilingual. Automatic language detection solutions are also available.
- Translated in 19 languages
- Easily add new languages
- Automatic language detection
Knowledge Base
Speed up customer assistance and reduce agent queries with the integrated knowledge base. Create a help center accessible from within the chat in minutes. Additional features will be available in the future.
- Easy and fast management
- Search articles widget
- Insert videos, images, and HTML
Notifications
Never miss a visitor. Engage them with a comprehensive set of notifications.
Notify users and agents via email for every new message.
Push Notifications
Alert users and agents with Push Notifications for new messages.
Desktop Notifications
Notify users and agents via desktop alerts for each new message.
SMS Notifications
Send text message alerts to users and agents for new messages.
Flash Notifications
Update the browser tab title with each new message.
Sounds
Play a sound for every new message received.
Red Counter
Display a red circle showing the number of unread messages.
Agents and Admins
All notification types are also available in the admin area.
More to Come
Additional notification types will be available in future updates.
Popup Message
Show a popup message with text and a profile image when a user visits your site.
Welcome Message
Send a welcome message when a user starts their first conversation or opens the chat.
Privacy and GDPR
Ask visitors to accept terms and privacy policy before starting a chat.
Design Customization
Personalize your chat design and layout to reflect your brand. Change colors and images with a single click. CSS customization is straightforward, and your license supports all types of customization.
- Set header background image
- Change agent or brand headers
- Adjust colors
- Fully white-label
Departments
Let users select the appropriate department before starting a conversation. Assign agents to specific departments, granting them access only to relevant conversations. More details here.
- Allow users to choose departments
- Route conversations to the appropriate agent
- Set department image
Additional Features
Explore our extensive feature set, with even more to come.
White Label
Fully white-label, without the Chat Board logo or text.
Online and Typing Status
Show users when agents are online and typing a message.
Attachments, Media, and Lightbox
Send multiple attachments and media. View images in a lightbox.
Office Hours and Timetable
Display office hours dynamically in the user's local time.
Responsiveness
Our panel is fully responsive and optimized for mobile devices.
Cross-Browser Compatibility
Chat Board is compatible with all major browsers, including Safari and Opera.